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Security Systems in Fort Wayne
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Fort Wayne?

An alarm system is designed to protect your home. But what occurs when your home security alarms go off in Fort Wayne? What are the right steps to take to help make sure you and your family are secure?

The most important first step is not to panic. You should understand that your 24-hour monitoring professionals have you covered. Then follow these steps to be fully equipped to handle any crisis at your property.

Our Committed Professionals Help You Stay Safe

A 24-7 monitoring specialist is immediately alerted whenever your Fort Wayne home security alarms go off. When an agent is notified, they will call you as quickly as possible to determine what set off the security system. Your protection devices can trip due to a range of emergencies, including:

  • Burglary

  • Fire

  • Flooding

  • False alarm

In cases when a device was tripped accidentally—like forgetting that the motion sensors are armed when you open a window— a representative will contact you and find out if assistance is required. Provide your predetermined password, and they can turn off the alarm.

If you have an urgent situation, your monitoring team member will send out emergency personnel, including law enforcement, firefighters, and medical professionals, to your property. They can also serve as your proxy in the event you are not on site. Your dedicated monitoring staff can also inform authorities which component was set off, increasing their preparedness for what could be a life-threatening situation. The monitoring expert will maintain a connection with you to assist in keeping you calm and inform you what the next steps should be.

Steps to Take if Your Alarm Goes Off In Fort Wayne

Waking up in the dead of night to a security warning echoing through your house can be understandably frightening—particularly if you don’t know why it’s occurring. The smartest thing to do is remain calm and proceed with the following:

  • Before anything else, move to a safe place. Gather your loved ones as quick as you can and get into a secure room within your residence or leave the premises entirely. It's a common tendency to want to face the situation on your own, but this may put you and your family at greater risk. Instead, concentrate on trying to keep you and your loved ones protected and let the professionals resolve the crisis.

  • As a second step, use the mobile security application to keep in communication with your monitoring team. They'll dispatch emergency professionals who will be in transit to your residence in a matter of moments.

  • Third, keep in constant communication with your monitoring specialists and emergency professionals. You have the ability to be conferenced in, so all parties are sharing information. Or, if it’s not possible to get a direct call to authorities, get updates by text message. Even in false alarm situations, it's wise to thoroughly communicate with all teams so you will be prepared should an actual problem occur.

Get Protection For All Types of Emergencies in Fort Wayne with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are completely protected. With 24-hour monitoring, smart locks, and a range of sensors, your property will become the secure environment you’ve always wanted. Design a comprehensive home security package by completing the form below or dial (260) 203-1992 to take the first step toward a secure property.